Simplified FAQ\u00a0for transformer accessories Industry<\/title>\r\n <style>\r\n \/* RESET & GLOBAL STYLES \u2013 compatible with Elementor themes *\/\r\n .precision-faq-wrapper {\r\n max-width: 1280px;\r\n margin: 0 auto;\r\n padding: 2rem 1.5rem;\r\n font-family: 'Inter', system-ui, -apple-system, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;\r\n background-color: #f8fafc;\r\n border-radius: 32px;\r\n }\r\n\r\n \/* custom font fallback *\/\r\n @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:opsz,wght@14..32,400;14..32,500;14..32,600;14..32,700&display=swap');\r\n\r\n \/* FAQ header area *\/\r\n .faq-header {\r\n margin-bottom: 2.5rem;\r\n text-align: center;\r\n }\r\n .faq-header h2 {\r\n font-size: 2rem;\r\n font-weight: 700;\r\n background: linear-gradient(135deg, #1E2A3E 0%, #0F2B3D 100%);\r\n background-clip: text;\r\n -webkit-background-clip: text;\r\n color: transparent;\r\n letter-spacing: -0.02em;\r\n margin-bottom: 0.5rem;\r\n }\r\n .faq-header p {\r\n 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class=\"precision-faq-wrapper\">\r\n <div class=\"faq-header\">\r\n <h2>\ud83d\udcd8 Simplified FAQ <span style=\"background: linear-gradient(120deg, #1E5A7D, #10455F); background-clip: text; -webkit-background-clip: text; color: transparent;\">for transformer accessories Industry<\/span><\/h2>\r\n <p>Quotation \u00b7 Quality Control \u00b7 Complaint Handling<\/p>\r\n <\/div>\r\n \r\n <div class=\"global-actions\">\r\n <button class=\"toggle-all-btn\" id=\"expandAllBtn\">\ud83d\udcc2 Expand all sections<\/button>\r\n <button class=\"toggle-all-btn\" id=\"collapseAllBtn\">\ud83d\udcc1 Collapse all sections<\/button>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-category\" data-category=\"inquiry\">\r\n <button class=\"category-toggle\" aria-expanded=\"true\" aria-controls=\"cat-content-1\">\r\n <span class=\"cat-title\">\r\n <span class=\"cat-icon\">\ud83d\udccb<\/span> \r\n I. Inquiry & Order\r\n <\/span>\r\n <span class=\"toggle-icon\">\u25bc<\/span>\r\n <\/button>\r\n <div class=\"category-content\" id=\"cat-content-1\">\r\n \r\n <div class=\"faq-item\">\r\n <div class=\"question\">What information is needed for quotation?<\/div>\r\n <div class=\"answer\">Standard\uff08like DIN Germany standard, ANSI American standard, AS Australian standard\uff09\uff0cdrawings, product quantity, material and special requirements.<\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\">\r\n <div class=\"question\">Can samples be provided? What about the sample fee and delivery time?<\/div>\r\n <div class=\"answer\">Yes, samples are available. For sample fee, it depends on different situation. If need sample fee, but Usually it can be refunded when mass production meets our rule. For delivery time, it different from different standard, products and quantity. <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\">\r\n <div class=\"question\">What is the Minimum Order Quantity (MOQ)?<\/div>\r\n <div class=\"answer\">500-1000 pieces for standard accessories, 100-500 pieces for non-standard parts, and 50 pieces and less for special small parts (negotiable).<\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-category\" data-category=\"quality\">\r\n <button class=\"category-toggle\" aria-expanded=\"false\" aria-controls=\"cat-content-2\">\r\n <span class=\"cat-title\">\r\n <span class=\"cat-icon\">\ud83d\udd0d<\/span> \r\n II. How is quality controlled?\r\n <\/span>\r\n <span class=\"toggle-icon\">\u25bc<\/span>\r\n <\/button>\r\n <div class=\"category-content\" id=\"cat-content-2\" style=\"display: none;\">\r\n <div class=\"faq-item\">\r\n <div class=\"question\">Control Process<\/div>\r\n <div class=\"answer\">\r\n Incoming inspection \u2192 Check standards and drawings \u2192 finished product inspection (full inspection of function, appearance, and packaging according to standards) \u2192 disposal of non-conforming products. Quality engineer determines \"concession acceptance, rework, scrap\" \u2192 shipment release. QA manager verifies that all inspection records are complete and qualified.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-category\" data-category=\"complaints\">\r\n <button class=\"category-toggle\" aria-expanded=\"false\" aria-controls=\"cat-content-3\">\r\n <span class=\"cat-title\">\r\n <span class=\"cat-icon\">\ud83d\udcde<\/span> \r\n III. How to handle customer complaints?\r\n <\/span>\r\n <span class=\"toggle-icon\">\u25bc<\/span>\r\n <\/button>\r\n <div class=\"category-content\" id=\"cat-content-3\" style=\"display: none;\">\r\n <div class=\"faq-item\">\r\n <div class=\"question\">Customer complaint handling process:<\/div>\r\n <div class=\"answer\">\r\n 1. Acceptance and registration: The customer service specialist will respond within 2 hours.<br>\r\n 2. Problem classification<br>\r\n 3. Reason analysis and solution<br>\r\n 4. Customer confirmation<br>\r\n 5. Closing and Archiving.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div style=\"text-align: center; margin-top: 2rem; font-size: 0.75rem; color: #6c7a8e; border-top: 1px solid #e2edf2; padding-top: 1.5rem;\">\r\n transformer accessories FAQ | Based on official documentation\r\n <\/div>\r\n<\/div>\r\n\r\n<script>\r\n (function() {\r\n \/\/ Get all category containers and buttons\r\n const categories = document.querySelectorAll('.faq-category');\r\n const expandAllBtn = document.getElementById('expandAllBtn');\r\n const collapseAllBtn = document.getElementById('collapseAllBtn');\r\n\r\n \/\/ Helper: toggle a specific category's content & aria-expanded\r\n function setCategoryState(categoryElement, isExpanded) {\r\n const toggleBtn = categoryElement.querySelector('.category-toggle');\r\n const contentDiv = categoryElement.querySelector('.category-content');\r\n if (!toggleBtn || !contentDiv) return;\r\n \r\n if (isExpanded) {\r\n contentDiv.style.display = 'block';\r\n 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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Simplified FAQ\u00a0for transformer accessories Industry<\/title>\r\n <style>\r\n \/* RESET & GLOBAL STYLES \u2013 compatible with Elementor themes *\/\r\n .precision-faq-wrapper {\r\n max-width: 1280px;\r\n margin: 0 auto;\r\n padding: 2rem 1.5rem;\r\n font-family: 'Inter', system-ui, -apple-system, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;\r\n background-color: #f8fafc;\r\n border-radius: 32px;\r\n }\r\n\r\n \/* custom font fallback *\/\r\n @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:opsz,wght@14..32,400;14..32,500;14..32,600;14..32,700&display=swap');\r\n\r\n \/* FAQ header area *\/\r\n .faq-header {\r\n margin-bottom: 2.5rem;\r\n text-align: center;\r\n }\r\n .faq-header h2 {\r\n font-size: 2rem;\r\n font-weight: 700;\r\n background: linear-gradient(135deg, #1E2A3E 0%, #0F2B3D 100%);\r\n background-clip: text;\r\n -webkit-background-clip: text;\r\n color: transparent;\r\n letter-spacing: -0.02em;\r\n margin-bottom: 0.5rem;\r\n }\r\n .faq-header p {\r\n color: #475569;\r\n font-size: 1.05rem;\r\n border-bottom: 2px solid #e2e8f0;\r\n display: inline-block;\r\n padding-bottom: 0.5rem;\r\n }\r\n .global-actions {\r\n display: flex;\r\n justify-content: flex-end;\r\n gap: 0.75rem;\r\n margin-bottom: 1.8rem;\r\n flex-wrap: wrap;\r\n }\r\n .toggle-all-btn {\r\n background: white;\r\n border: 1px solid #cbd5e1;\r\n padding: 0.5rem 1.2rem;\r\n border-radius: 60px;\r\n font-size: 0.85rem;\r\n font-weight: 500;\r\n color: #1e293b;\r\n cursor: pointer;\r\n transition: all 0.2s ease;\r\n box-shadow: 0 1px 2px rgba(0,0,0,0.02);\r\n font-family: inherit;\r\n }\r\n .toggle-all-btn:hover {\r\n background: #eef2ff;\r\n border-color: #94a3b8;\r\n transform: translateY(-1px);\r\n }\r\n\r\n \/* category card *\/\r\n .faq-category {\r\n background: #ffffff;\r\n border-radius: 28px;\r\n margin-bottom: 1.5rem;\r\n box-shadow: 0 8px 20px rgba(0,0,0,0.03), 0 2px 6px rgba(0,0,0,0.05);\r\n transition: box-shadow 0.2s;\r\n overflow: hidden;\r\n border: 1px solid #eef2f6;\r\n }\r\n .faq-category:hover {\r\n box-shadow: 0 20px 30px -12px rgba(0,0,0,0.08);\r\n }\r\n\r\n \/* category toggle button (header) *\/\r\n .category-toggle {\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n width: 100%;\r\n padding: 1.25rem 2rem;\r\n background: white;\r\n border: none;\r\n cursor: pointer;\r\n font-size: 1.3rem;\r\n font-weight: 700;\r\n color: #0f172a;\r\n letter-spacing: -0.2px;\r\n transition: background 0.2s;\r\n text-align: left;\r\n font-family: inherit;\r\n border-bottom: 1px solid transparent;\r\n }\r\n .category-toggle:hover {\r\n background: #f9fbfe;\r\n }\r\n .category-toggle:focus-visible {\r\n outline: 2px solid #2c7da0;\r\n outline-offset: 2px;\r\n border-radius: 28px;\r\n }\r\n .cat-title {\r\n display: flex;\r\n align-items: center;\r\n gap: 12px;\r\n }\r\n .cat-icon {\r\n font-size: 1.6rem;\r\n font-weight: 500;\r\n }\r\n .toggle-icon {\r\n font-size: 1.6rem;\r\n transition: transform 0.3s cubic-bezier(0.2, 0.9, 0.4, 1.1);\r\n color: #3b82f6;\r\n font-weight: 300;\r\n }\r\n .category-toggle[aria-expanded=\"true\"] .toggle-icon {\r\n transform: rotate(180deg);\r\n }\r\n\r\n \/* content wrapper *\/\r\n .category-content {\r\n padding: 0 1.8rem 1.5rem 1.8rem;\r\n border-top: 1px solid #eef2f8;\r\n background: #ffffff;\r\n }\r\n\r\n \/* individual Q&A items *\/\r\n .faq-item {\r\n padding: 1.2rem 0 0.8rem 0;\r\n border-bottom: 1px solid #f0f4f9;\r\n }\r\n .faq-item:last-child {\r\n border-bottom: none;\r\n padding-bottom: 0.5rem;\r\n }\r\n .question {\r\n font-weight: 700;\r\n font-size: 1.04rem;\r\n color: #0c4e6e;\r\n display: flex;\r\n align-items: baseline;\r\n gap: 10px;\r\n margin-bottom: 0.5rem;\r\n }\r\n .question::before {\r\n content: \"Q\";\r\n font-weight: 800;\r\n background: #e6f0fa;\r\n color: #1e6f9f;\r\n width: 26px;\r\n height: 26px;\r\n display: inline-flex;\r\n align-items: center;\r\n justify-content: center;\r\n border-radius: 12px;\r\n font-size: 0.85rem;\r\n flex-shrink: 0;\r\n }\r\n .answer {\r\n color: #1e2f3e;\r\n line-height: 1.5;\r\n font-size: 0.96rem;\r\n padding-left: 36px;\r\n margin-top: -0.2rem;\r\n }\r\n .answer p {\r\n margin: 0.4rem 0;\r\n }\r\n .answer strong, .answer b {\r\n color: #1e4762;\r\n }\r\n\r\n \/* responsive touch *\/\r\n @media (max-width: 640px) {\r\n .precision-faq-wrapper {\r\n padding: 1.25rem;\r\n }\r\n .category-toggle {\r\n padding: 1rem 1.2rem;\r\n font-size: 1.1rem;\r\n }\r\n .category-content {\r\n padding: 0 1rem 1rem 1rem;\r\n }\r\n .answer {\r\n padding-left: 20px;\r\n }\r\n .question::before {\r\n width: 22px;\r\n height: 22px;\r\n font-size: 0.75rem;\r\n }\r\n .global-actions {\r\n justify-content: center;\r\n }\r\n }\r\n\r\n \/* animation for content smoothness *\/\r\n .category-content {\r\n transition: opacity 0.2s ease;\r\n }\r\n .faq-category {\r\n transition: all 0.2s;\r\n }\r\n\r\n ::selection {\r\n background: #dbeafe;\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"precision-faq-wrapper\">\r\n <div class=\"faq-header\">\r\n <h2>\ud83d\udcd8 Simplified FAQ <span style=\"background: linear-gradient(120deg, #1E5A7D, #10455F); background-clip: text; -webkit-background-clip: text; color: transparent;\">for transformer accessories Industry<\/span><\/h2>\r\n <p>Quotation \u00b7 Quality Control \u00b7 Complaint Handling<\/p>\r\n <\/div>\r\n \r\n <div class=\"global-actions\">\r\n <button class=\"toggle-all-btn\" id=\"expandAllBtn\">\ud83d\udcc2 Expand all sections<\/button>\r\n <button class=\"toggle-all-btn\" id=\"collapseAllBtn\">\ud83d\udcc1 Collapse all sections<\/button>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-category\" data-category=\"inquiry\">\r\n <button class=\"category-toggle\" aria-expanded=\"true\" aria-controls=\"cat-content-1\">\r\n <span class=\"cat-title\">\r\n <span class=\"cat-icon\">\ud83d\udccb<\/span> \r\n I. Inquiry & Order\r\n <\/span>\r\n <span class=\"toggle-icon\">\u25bc<\/span>\r\n <\/button>\r\n <div class=\"category-content\" id=\"cat-content-1\">\r\n \r\n <div class=\"faq-item\">\r\n <div class=\"question\">What information is needed for quotation?<\/div>\r\n <div class=\"answer\">Standard\uff08like DIN Germany standard, ANSI American standard, AS Australian standard\uff09\uff0cdrawings, product quantity, material and special requirements.<\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\">\r\n <div class=\"question\">Can samples be provided? What about the sample fee and delivery time?<\/div>\r\n <div class=\"answer\">Yes, samples are available. For sample fee, it depends on different situation. If need sample fee, but Usually it can be refunded when mass production meets our rule. For delivery time, it different from different standard, products and quantity. <\/div>\r\n <\/div>\r\n \r\n <div class=\"faq-item\">\r\n <div class=\"question\">What is the Minimum Order Quantity (MOQ)?<\/div>\r\n <div class=\"answer\">500-1000 pieces for standard accessories, 100-500 pieces for non-standard parts, and 50 pieces and less for special small parts (negotiable).<\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-category\" data-category=\"quality\">\r\n <button class=\"category-toggle\" aria-expanded=\"false\" aria-controls=\"cat-content-2\">\r\n <span class=\"cat-title\">\r\n <span class=\"cat-icon\">\ud83d\udd0d<\/span> \r\n II. How is quality controlled?\r\n <\/span>\r\n <span class=\"toggle-icon\">\u25bc<\/span>\r\n <\/button>\r\n <div class=\"category-content\" id=\"cat-content-2\" style=\"display: none;\">\r\n <div class=\"faq-item\">\r\n <div class=\"question\">Control Process<\/div>\r\n <div class=\"answer\">\r\n Incoming inspection \u2192 Check standards and drawings \u2192 finished product inspection (full inspection of function, appearance, and packaging according to standards) \u2192 disposal of non-conforming products. Quality engineer determines \"concession acceptance, rework, scrap\" \u2192 shipment release. QA manager verifies that all inspection records are complete and qualified.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-category\" data-category=\"complaints\">\r\n <button class=\"category-toggle\" aria-expanded=\"false\" aria-controls=\"cat-content-3\">\r\n <span class=\"cat-title\">\r\n <span class=\"cat-icon\">\ud83d\udcde<\/span> \r\n III. How to handle customer complaints?\r\n <\/span>\r\n <span class=\"toggle-icon\">\u25bc<\/span>\r\n <\/button>\r\n <div class=\"category-content\" id=\"cat-content-3\" style=\"display: none;\">\r\n <div class=\"faq-item\">\r\n <div class=\"question\">Customer complaint handling process:<\/div>\r\n <div class=\"answer\">\r\n 1. Acceptance and registration: The customer service specialist will respond within 2 hours.<br>\r\n 2. Problem classification<br>\r\n 3. Reason analysis and solution<br>\r\n 4. Customer confirmation<br>\r\n 5. Closing and Archiving.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div style=\"text-align: center; margin-top: 2rem; font-size: 0.75rem; color: #6c7a8e; border-top: 1px solid #e2edf2; padding-top: 1.5rem;\">\r\n transformer accessories FAQ | Based on official documentation\r\n <\/div>\r\n<\/div>\r\n\r\n<script>\r\n (function() {\r\n \/\/ Get all category containers and buttons\r\n const categories = document.querySelectorAll('.faq-category');\r\n const expandAllBtn = document.getElementById('expandAllBtn');\r\n const collapseAllBtn = document.getElementById('collapseAllBtn');\r\n\r\n \/\/ Helper: toggle a specific category's content & aria-expanded\r\n function setCategoryState(categoryElement, isExpanded) {\r\n const toggleBtn = categoryElement.querySelector('.category-toggle');\r\n const contentDiv = categoryElement.querySelector('.category-content');\r\n if (!toggleBtn || !contentDiv) return;\r\n \r\n if (isExpanded) {\r\n contentDiv.style.display = 'block';\r\n 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